For the past few weeks there have been new customers coming into my office with their online auto insurance quote from our company website. I always ask them how easy is it for them to use. A majority tell me that it is a very easy process to get a quote.
Getting quotes on online can be a very useful tool to get a starting point and basic information, but having an experienced agent is a must when getting the proper coverage. The online quote is close, but many times I see where the customer only quotes the lower liability limits or a high deductible which they can not pay in the time of an accident. Also they may not have the correct serial numbers of the car which could make a difference in the quote or they leave out added coverage such as rental car expense.
Again getting online may be great when it is 9pm at night and you want to get a starting point, but having the professional advice of an agent is a really valuable ask.
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